THANK YOU FOR VISITING UKWENZA. 

PLEASE NOTE THAT WE ARE A TRADE-ONLY SITE

GENERAL

Minimum order value is £100 plus VAT plus p&p. Carriage paid order value in mainland U.K. is £200 plus VAT. First order on pro-forma only. Please order minimum of three pieces per style if under £7 or two items per style if over £7. (Mixed colours allowed.) Orders can be placed by post, fax, telephone or email. Please see contact us.

ALLERGIES

All items are hypoallergenic. Metal Items are mainly made of white metal but plated with gold, rhodium, silver, etc and coated with anti-allergy materials.

ACCOUNT OPENING

First order is always on pro-forma and delivery is after the payment. An account opening form will be sent with the pro-forma.

DELIVERY

Normally Orders are processed within 7 working days but may take longer at busy time after the exhibitions and etc. If your items are not in stock, they will be treated as back-order unless advised otherwise.

RETURNS

Items may vary in colour and size due to photography. We will exchange a faulty item if returned within a reasonable period, provided that it is clear that there is a manufacturing fault or the damage occurred prior to delivery. Items mistreated or damaged through wear and tear cannot be replaced.

If you have any further questions or queries, please do not hesitate to either email, ring, or fax us, as we would be more than happy to help. We are a small family run firm, who can give you personal service and very much look forward to do and continue business with you.